General Services Complex

Any manager who's struggled to close a significant performance gap or anyone who has ever walked out of an annual review feeling like they've just been processed rather than prioritized knows there's nothing easy about it. Performance management is about addressing behavior routinely and consistently. It's about candidly coaching through challenges and fostering a culture of accountability for lapses in behavior. It's about identifying goals, fast-tracking careers, and in the process, improving the bottom line. The good news is these accountability skills are replicable and learnable. We're all just a few crucial skills away from learning how to manage people and performance daily and directly. Crucial Conversations for Accountability is an engaging classroom course rich with group discussion, real-time practice, and group support and coaching.Learning ObjectivesMaster performance discussions. Manage projects without taking over. Reach alignment when stakes are high and opinions vary. Strengthen trust and reliability. Apply multiple sources of influence. Get results and improve relationships. Register via TrainTraq (https://traintraq.tamus.edu/SectionDetails.aspx?snum=11986) by September 3rd.If the registration deadline has passed or the date for this section doesn't work for you, please visit the Course Details (https://traintraq.tamus.edu/CourseDetails.aspx?cnum=2114686) page and click on the Upcoming Sections tab to explore other available options.

General Interest, Training & Workshops